When will stores re-open?
Sandyford and Stillorgan branches are now further temporarily closed until after May bank holiday weekend as we are Following Government and HSE guidelines for all customer and staff safety. We are operating a full online order service for delivery nationwide only as there are NO collection services available at the branches until we are open allowing for Government guidelines.
Can I pick my order up from the store?
Sandyford and Stillorgan branches are now closed until after May bank holiday weekend as we are Following Government and HSE guidelines for all customer and staff safety.
Can I get my order delivered?
All online orders will now get 25% off their first time order (excludes books) Your order will be processed for delivery as soon as we can get the full order together, we may have some items out of stock but will advise to same. We expect all orders to take 3- 7 working days to dispatch if longer we will advise by email.
Can I cancel my order and get a refund?
https://readsdirect.ie/shipping-returns
I have received my item but it is damaged or not working properly, what should I do?
https://readsdirect.ie/shipping-returns
Do you have an extended returns policy?
https://readsdirect.ie/shipping-returns
Are your Customer Services still open?
Sandyford and Stillorgan branches are now closed until after the May bank holiday weekend as we are Following Government and HSE guidelines for all customer and staff safety. We are operating online orders for delivery only as there is NO collection service available at the branches until we are open allowing for Government guidelines. Please email contact@readsdirect.ie
What if I have an outstanding query or complaint?
Email contact@readsdirect.ie
What if an item is out of stock?
Due to delivery restrictions we may be out of stock of some items for a short period of time. You will be notified with an option for a similar item, to wait for exact item or receive a refund.
We hope that you are well,
staying safe and taking care of one another at this time.
